The Digital Switchover Reset / Provider support

Request specialist support

Tell us where you are and what you would like help understanding or resolving.

For an urgent alarm, safety or communication fault, follow your service’s existing arrangements and contact the relevant supplier or alarm receiving centre. These forms are not emergency response services.

No nominated telecoms partner has yet been appointed. Your request stays with Care Circle. Before any introduction we identify the proposed recipient, explain what would be shared and ask for your specific permission.

1 / Where are you today?
2 / What would help?

Choose up to three, or leave these blank.

3 / Your main question

A couple of sentences is enough. Do not include resident names, health details, care records, passwords, account credentials or building security information.

4 / Your organisation and contact
5 / Your choice and privacy

Your enquiry comes to Frontier Insight Group Limited, which operates Care Circle Network. It stays in our private support queue. No partner is appointed and no details are sent to a specialist or used for marketing.

How this request is handled, retained and deleted · Publisher privacy notice