CARE CIRCLE NETWORK
THE DIGITAL SWITCHOVER RESET
The acceptance and assurance conversation
Published 11 November 2026
Reviewed 11 November 2026

Completion should be understandable to the people running the service, not just the people installing equipment.

**Ask the responsible technical lead or supplier to confirm:**

- Which equipment and connections the completed work covers, by site or location.
- What actual alert-to-response pathway was tested, with which receiving service.
- Whether any building or safety systems needed separate checks, and who completed them.
- Whether failed or incomplete tests were documented and resolved or remain under a managed plan.
- How the service will know if an alarm, connection or receiving route stops working.
- What has been explained to staff or residents where relevant.
- Where instructions, out-of-hours support details and warranty or contract information are kept.
- When the next routine check will take place.

**A useful record has three parts:** what we checked, what we learned and what happens next. If a question remains open, state the interim protection and the person who owns it. Do not declare 'fully safe' or 'fully compliant' from a generic template.

https://carecirclenetwork.co.uk/digital-switchover-reset/acceptance-evidence